Learn, adapt, or become extinct

Richard Tosti empowers people with the knowledge to improve performance and maximize their full potential during times of adversity, changes and reorganization.

Richard Tosti will teach you the self-management skills that are essential to maintain your energy and passion.

Richard Tosti is a catalyst for positive change.

Tough times don't last, but tough people do! Learn to develop the mental toughness to defeat and conquer adversity!

Through personal performance coaching and motivational speeches, Richard Tosti guides companies and individuals step by step toward their highest goals, with humor, insight, and leading-edge strategic thinking.

For the full graphic Web site, with RealVideo examples of Richard  in action as well as testimonials from many who have benefitted from his presentations and seminars, please go to his main Web site at www.richardtosti.com

Richard's just-released book Excellence in Leadership, Focus 2: Catalyst for Self-Transformation, available here in full, explains his basic concepts -- ideas which motivate and deliver results:  improved sales, employee retention, higher moral, and adapability/accountability.

You can contact Richard at Tosti Associates, 45 Pickman Drive  Bedford, MA 01730. Phone: 781 280-0750. Fax: 781 280-0732. info@richardtosti.com,

A Powerhouse Presentation of Transforming Ideas

Here's what Richard's transforming ideas have produced for some of America's leading companies: Richard Tosti delivers results. With humor, insight, and leading-edge strategic thinking; he guides companies and individuals step by step toward their highest goals.

What makes his approach different? Content is king. He knows first-hand what drives leading companies, world-class athletes, and successful high-achievers. He shares this knowledge in riveting, high-energy presentations that leave audiences eager to take on all challenges and win. He provides the follow-through
to maintain momentum and sustain results.

Tools and Attitudes

Success does not happen by accident. Richard Tosti provides the tools that lead to success - continuous performance improvement, team-building, adaptability, accountability, improved communication.

He inspires audiences with true stories of how these tools work. He explains why they work; and he shows how these tools are applied in everyday business applications to spin an upward cycle of sustainable performance.

The presentation is fast-paced, fun, and thought provoking at every step. People identify with the inspirational success stories that drive each point home. He makes a lasting difference. That's why so many companies invite him back year after year.

Improved Sales

How do you get people to adopt the entrepreneurial spirit that keeps companies on their toes? How do you get employees to understand that their job is vitally important to growing revenues whether they work in manufacturing, finance, customer relations, personnel, marketing, or sales? How do you create a "learning"    organization that stays on top of new developments and constantly pushes ahead to gain competitive advantage? Richard Tosti brings more than 20 years of experience and innovation to this all-important task.

Employee Retention

Training employees to do their best job is an expensive and time-consuming process. Richard Tosti enables you to profit from your investment in employees by providing the professional development tools and attitudes that maximize loyalty and top performance. He teaches practical, real-world strategies for setting and achieving high goals, attaining recognition for competence, and reaping the rewards of patience and dedication.

Higher Morale

Richard Tosti demonstrates specific ways to change self-limiting patterns of thought. He illustrates how fear and inaction can be replaced with courage and results. He replaces doubt with confidence. He builds morale that lifts individuals and companies to new heights. He provides additional tools in the form of                         audiotapes and CDs that sustain the positive impact, refresh the ideas, and provide the follow-through essential to continued improvement.
 

Adaptability and Accountability

Companies want people who adapt rapidly to change. Learn the skills to adapt confidently to a fiercely competitive environment, including downsizing or reorganization. Take personal responsibility so low morale doesn't drain away energy or destroy self-confidence. Richard Tosti will demonstrate the value of      working across departmental boundaries and avoiding turf issues so employees can overcome differences to combine their efforts seamlessly with others and achieve common goals.

Greater Productivity

Improved productivity is the golden key to success. It increases efficiency, enhances margins, and improves return on investment. Richard Tosti provides hands-on techniques for maximizing productivity, getting everyone pulling in the same direction and working cooperatively to support each other.

Content Is King

Inspiration alone is not enough. People need tools, concrete ways of achieving the success they desire. Richard Tosti knows those tools. He has used them as a highly successful Vice President of Sales, as a consultant to businesses throughout the United States for over 20 years. Among the tools that he presents
in detail are the following:

Continuous Performance Improvement - The creation of learning organizations that benefit from experience, build on success, and continuously innovate to improve quality, enhance delivery, and lift customer relations to levels that consistently exceed expectations. Continuous Performance Improvement effectively neutralizes the competition by seizing leadership in a market or industry and finding new ways to raise the bar.

Team-Building - Development of attitudes and processes that allow individual contributors to understand their role, implement it effectively, and feel great when company-wide goals and objectives are achieved. Team building begins with the recognition that each member is vitally important to the outcome and                     deserves the full support of every other team member.

Communication Skills - Learning to listen well and to present information in a clear, concise, and logical manner. Good communication involves knowing what information needs to be transmitted, providing information in the most appropriate ways, and following through to make sure that the right message gets
through without misunderstanding.

Putting It All Together

Richard Tosti is part master showman, part gifted teacher, and part entrepreneur. He delivers his visionary message in ways that make each point vivid and memorable. Slides, stage props, and large screen video are all part of this spellbinding presentation. Using question and answer, group exercises, visualization, virtual reality simulations and other interactive audience participation techniques, he keeps his listeners engaged and receptive

He has built his own business primarily on referrals and word of mouth. Those who have heard him remember his message and apply it in their lives. The companies he has addressed have brought him back many times to deliver his unique brand of inspiration and business education.

About Richard Tosti

Richard Tosti's three passions are Morgan Horses, Golden Retrievers and Coaching High Achievers.

Richard Tosti began his professional career in 1970 as a teacher. "In teaching junior high kids, I learned the importance of getting an audience's attention and holding it," Richard says. "Learning occurs only when people pay attention, and they pay attention only when you present something that matters to them and in a way that appeals to their senses."

He entered the business world as a salesman for an innovative retail directory company and quickly became the top selling individual in a large national enterprise. He began to crystallize his motivational and sales-building approaches as Vice President of Sales for this organization, managing a sales force of more than 2500. It was in this position that I began to put in place the fundamental ideas that form the basis of my performance coaching business today, Richard says.

He has been a Performance Coach for more than 20 years, during which he has delivered more than 2000 presentations. His client list includes some of the fastest growing and best-known names in the business world. Audiences applaud his message, his adaptable style of presentation, and his deep insights into the nature of behavior and personal success.


 

Additional Seminars -- Communication Workshop

Adversarial relationships are counter productive and outmoded. We need to drive out fear and create an environment, which encourages people to speak freely. We need to break down barriers between management and non management, union and non-union, internal and external customers. This is accomplished by instituting a vigorous program of education and self-improvement for everyone! Everyone works to accomplish the transformation. To be the most successful company in your industry, its everyones job!

Program Topics

Mastering Persuasive Interpersonal communication skills for profit.

Success in any personal endeavor; whether its managing, selling, servicing, or communicating requires superior relationship skills.

The ability to create rapport with anyone is a fundamental life skill that anyone can learn. You will learn a system that teaches your colleagues to understand what motivates them. It is simple, easy-to-learn and fun. They will learn how to treat people the way they want to be treated.

Solid communication skills will help your contributors to improve productivity, offer superior service, have less stress, and have more cooperation between management and non management, union and non-union, internal and external customers.

Each student utilizes the human relation skills immediately with their colleagues and customers and then report back to the group. The immediate feedback that they work will encourage the team to follow through. Work becomes more fun, and profits increase. Morale begins to soar! Employee efficiency begins to increase.

Feelings of accomplishment and fulfillment will be realized at the end of each session. People will feel empowered at each session to think on their feet. We will begin to see higher achievement levels beyond the expectation level of the individual. The essential support and positive reinforcement from the team members will be more apparent in these Performance Improvement Sessions.

You will learn how to change people without giving offense or arousing resentment. I am providing structure, support, purpose and direction during transitional times from being where you are to where you want to go!

Time:
2 hours per week for 12 weeks - (10 to 25 people) flexible.

Additional Seminars -- Customers for Life

Customer Satisfaction - companies seeking a competitive advantage are discovering that superior service is the key to getting and keeping customers. In this program you are shown how to identify and exceed customers expectations and build strong, long-term customer relationships. Topics covered include:

Operations Driven vs. Customer Driven

A Commitment to Being Customer Driven

Moments of Magic vs. Moments of Misery

Effective Communication

Keeping in Touch with Your Customers

Appropriately Handling Customer Problems
 

Materials include - workbook
Time: 3 hours


 

Additional Seminars -- Top Gun School/Bootcamp

Teambuilding Workshop - Dealing with organizational development, problem solving, risk taking and working together as a unit or team.

This program is presented either within your facility (low risk team building activities) or high-risk activities at Project Adventure in Hamilton, MA.

Much of what we do is based on the theory of experiential learning. That is, we learn best by doing. We will design a program to meet your needs: from cooperative warm ups, non-traditional group games, trust activities, initiative problems, low and high challenge rope course events.

Many of these will not be accomplished unless the group is working cooperatively.

It will be self-evident that you can personally achieve higher levels of performance when the team functions as a cooperative unite. Fears are identified and overcome. We will exceed the expectation levels the participants have of themselves. The day is informative, fun and exciting.

Minimum 20 participants.


 

Additional Seminars -- Mission Statement Goal Setting

You will be introduced to a fascinating series of discussions, questions and answer sessions, fun simulation and workbook exercises that will teach you how to develop a mission statement, values, and corporate and personal goals.

Most importantly your objectives will be written to crystallize your thinking process to release the dynamic energy of your organization and people. These written goals will be the driving force behind all-synergistic activity and achievement. They will guide you every step of the way in turning your personal and corporate goals into concrete reality.

You will utilize the knowledge from this workshop for the rest of your life to achieve personal and corporate objectives.


 

Additional Seminars -- Fire Walk Challenge by Choice

The Ultimate Level of Empowerment

Learn how to control the mind and body to resist burning while walking across 1200 degrees of burning coals. Overcome a belief system you have possessed for 20-30-40 years that fire burns. The mind, body and spirit will be one after this life altering experience.

It is not mandatory that you walk, it is your choice. We all possess a free will; you will walk if it is right for you. It will still be a most dramatic learning experience, even if you decide not to walk.

Your personal productivity level daily is achieved because of your belief system. Learn how to interpolate overcoming your fears and limitations that hold you back on the job from achieving the next higher level of productivity that you deserve. Which is World Class or recognized as the BEST IN THE WORLD!

When you walk the fire without burning, you will begin to believe what you actually believed was impossible in production. BELIEVE AND ACHIEVE! DARE TO BE GREAT!


 

Additional Seminars -- White Water Rafting

Two Choices of Location

Kennebec River, Maine:

In the primitive Wilderness of Northern Maine, the Kennebec Flows through a narrow gorge hundreds of feet deep. Wild and violent, the Kennebec thrashes through narrow canyons and over rock ledges, creating some of the biggest and most continuous whitewater in the east. 12-mile trip is a one-day experience.

The Kennebec River trip ends across the street from the Crab Apple Acres Inn. NO LONG SHUTTLE RIDES! SHEER ADVENTURE AND EXCITEMENT. Jump into a hot tub, shower, and change into dry clothes and enjoy your hearty steak, chicken, or fish cookout.

Second Choice, Western Massachusetts:

In the Berkshire Mountains along the historic Mohawk Trail and the Deerfield River. (Charlemont, MA - Rt. 2)

The first half of the 10-mile trip is easy rapids. About half way through the trip, your raft approaches Zoar Gap, the biggest rapids. Then you approach Roger Rapids, and Crocodile Chute.

A hearty picnic lunch - Family members are welcome: Minimum age 8 and minimum weight 50 lbs. Again the successful completion in a specific time period is dependent on teamwork.


 

Other Workshops -- Consultative Selling

This workshop covers all the essential elements of a value added selling or consultative selling process including building trust and credibility, uncovering buying criteria, determining clients desired results, gaining agreement, and positioning for future business and referrals.


 

Other Workshops -- Competitive Selling


Topics included are the following: How to exploit your competitors weaknesses; Prospecting and Qualifying; First appointment scripts that put you in control; Ten Steps to effective fact finding; How to give motivating presentations; How to overcome objections; The ten best closing questions.


 

Testimonials

Here's What Industry Leaders Say About Richard Tosti
"Your program changed my life. I am more focused and motivated to adapt to our fast paced environment."
Craig Tomasini, Director of Operations, Fulenwider Enterprises

"Your program has deeply impacted my personal productivity and the quality of my life. It helps me to re-energize my mind and stay focused."
Gerry Graves, Vice President, Coca-Cola Enterprises, Cold Drink Operations

"100% of my worldwide management team benefited from your presentation, I will definitely hire you again in the future."
Dale Bartels, Director, Support Services, 3COM

"We received the President's Trophy for five consecutive years. Richard Tosti has been our Performance Coach for over 12 years. He is exceptional."
Wes Elmer, President of Coca-Cola of Northern New England

"You did it again, my people thought your presentation was incredible!"
Sandy Fisher, General Manager, Savin Corporation

"For every dollar we give you, you give us five dollars in improved efficiencies, revenues, and profits. I guess thats why you presented over 50 workshops in one and one-half years."
Scott Figura, Vice President of Operations, Coca-Cola Enterprises

"You have the ability to create an atmosphere of energy and aggressiveness to help us achieve our goals. I have been listening to your audiocassettes while driving for several years."
Tom Maguire, Vice President of Sales, Williams Communications Solutions. (Nextira)

"Build your people and your people will build your business. Richard Tosti is an outstanding people builder. Yes, I would hire you again!"
Bob C. Babbitt, Vice President/Sales Operations & Marketing Support, Getronics/Wang

"Your enthusiastic presentation was an effective reinforcement of our dynamic growth. We look forward to your inspirational message being delivered to our Customer Service team in the very near future."
Jocelyn M. Talbot, Senior Vice President Telesales, Monster.com

"Again you were outstanding. Your ongoing process of repetition(CPI) is the key to permanent behavior change, which sustains a higher motivational productivity level."
Rich Litt, Division Vice President, Automatic Data Processing, Training/Staffing

"Intense energy and great experience! You did an incredible job customizing the program to fit our business objectives. I look forward to sharing the program with other team members."
Mark F. Peterson, President, Eagle Electric Supply Company
 

Richard Tosti is a Catalyst for Positive Change for These Companies


3-Com - AT&T - Automatic Data Processing - Century 21/ERA - Chevrolet - Chrysler - Coca-Cola (Northern New England, New England, New York) - Computerworld - Data General - Eagle Electric - Educational Institutions - General Electric - Getronics/Wang - Hewlett Packard - Honeywell - IBM - IDG - IDS - John Hancock Mutual Life Insurance - Kirby Vacuum, Oreck - MASS Association of School Superintendents - MASS and New York Bankers Association - McDonalds - Million Dollar Round Table (Prudential Life) - Monster.com - New England Telephone, Verizon - Olympic Coaches - NEXTEL - Polaroid - Savin/Ricoh/Xerox/IKON - Salomon Smith Barney - Staples - Williams Communications Solutions (Nextira, LLC)

Seminar Fees


Our fee structure is based on a varying degree of factors including number of attendees, materials, topics covered and availability.

Please refer to the questionnaire below for specific information regarding your event.

Thank you.
 

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Tosti Associates
45 Pickman Drive
Bedford, MA 01730  Phone: 781 280-0750
Fax: 781 280-0732
Email: info@richardtosti.com

If you wish to contract Richard Tosti Please print, complete
and fax this Performance Agreement to: 781 280-0732


 

Products and Order Form

Excellence in Leadership/Sales (3 Video CD-ROMs)
By Richard Tosti

Price: $199.00
Quantity:

You will learn a process to get and stay productive during transitional times. During this energetic, high content presentation, Richard Tosti empowers you with the knowledge on how to achieve and sustain a high performance level.

You will learn a competency model of high achievement. Visionary, Accountability, Empowerment, Excellence, Synergistic Team Player, Change orientation, Adaptability, Customer focused, Motivation/initiative, Interpersonal Communication skills.

You will learn the process to effect permanent behavior change-CPI3030-Continuous Performance Improvement. The end result is to enhance personal productivity, create a more positive productive work environment, and to improve profits and team productivity.

Excellence in Leadership/Sales (3 Audio CDs)
By Richard Tosti

Price: $69.00
Quantity:

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Excellence in Leadership/Sales (3 Audiocassettes)
By Richard Tosti

Price: $59.00
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Fly High with Wings of Courage (Teenagers) (4 Audio CDs)
By Richard Tosti

Price: $49.00
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This seminar teaches young adults the essential character traits/habits/behaviors that will guarantee success: Positive self-esteem/confidence/self-respect: Positive self-control: Positive self-discipline: Positive self-direction (goal achiever): Adaptable: Perseverance/Courage: Communication skills: Patience: Faith

Creating Your Own World (ages 3 - 10) (4 Audio CDs)
By Richard Tosti

Price: $49.00
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Creating You Own World... is a unique educational and instructional program to help children build their self-esteem and reach their full potential. The CD album features music, sound effects, and a cast of five unique characters led by Spokes, the friendly comic hero who learns to overcome personal challenges and difficulties common to young children. Also included is a 90-page Picture Book sequentially designed to help reinforce the spoken concepts. As the storyteller engages Spokes and the other characters through the dramatic episodes, each child will learn how to best handle life's challenges.

Standin' Tall (ages 5-10) (12 Audiocassettes)
By Richard Tosti

Price: $99.00
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Standin' Tall...The twelve vital topics in this uplifting series become part of the children as they participate in the highly entertaining, dramatic story narratives and the beautifully performed, fully orchestrated songs.

Side A of each cassette contains the complete program. Side B repeats the same program but leaves out the lines of the main child in the story, giving the listener the chance to read along in the accompanying twelve 24-page story booklets, say aloud the missing lines and actually become one of the cast. Because children have such vivid imaginations, they will no doubt be very inventive in the activities they choose.

Topics include: 1. Obedience 2. Honesty 3. Forgiveness 4. Work 5. Courage 6. Happiness 7. Gratitude 8. Love 9. Service 10. Cleanliness 11. Self-Esteem 12. Dependability

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Richard Tosti, Tosti Associates, 45 Pickman Drive  Bedford, MA 01730. Phone: 781 280-0750. Fax: 781 280-0732. info@richardtosti.com,
For information about Richard Tosti, his seminars, seminar fees, testimonials, client list, and products, see his Web site at www.richardtosti.com